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Support Agencies

Family and Household Support

(click here to view) Support Services Calendar – Updated 27 Aug 19

Home Energy Scotland is an energy advice service funded by the Scottish Government and managed by the Energy Saving Trust.

We provide free and impartial advice to people across Scotland on how to save money, make their homes warmer and more comfortable, and reduce their carbon footprint. We do this in a number of ways, including providing advice on saving energy in the home, accessing Scottish Government grants for energy efficiency improvements, and helping people to compare energy suppliers and access discounts on their energy bills.

We also advise on water saving, sustainable transport and renewable technology.  The advice we provide is always tailored, and there is support available for everyone no matter their financial circumstances or tenure. We work in partnership with the NHS, schools, and a wide range of third sector organisations in order to reach those most vulnerable to fuel poverty. We attend community events, provide advice over the phone through our free advice line, and also have a home visit service.

Home Energy Scotland will deliver fortnightly drop-ins at Pilton foodbank centre 10am – 12.30pm.

Helping You Stay Warm Over WinterClick Here


We can provide advice and support on issues such as assistance to FIND A HOME or MANAGING better in your current home, dealing with problems around BENEFITS, RENT ARREARS, ANTISOCIAL BEHAVIOUR or providing PARENTAL SUPPORT and ADVICE.

We can provide advice and support on how you can MAXIMISE your income, MANAGE your money better,FURNISH your home, help you ACCESS TRAINING or VOLUNTEERING and with our support, become more INDEPENDENT!  Edinburgh City Council deliver weekly sessions at Pilton foodbank centre 1pm – 3pm every Monday, Tollcross foodbank centre 2pm – 4pm every Monday, and  South Queensferry foodbank centre 11am – 1pm every  Thursday.

Central Hall
2 West Tollcross
EH3 9BP


Craigmillar Foodbank

 We are delighted to announce a new  partner agency, Changeworks.  Their experienced Affordable Warmth advisors will deliver Drop-in sessions at the Craigmillar Foodbank,  11am – 2pm every other Thursday.  Clients can go along and get free and impartial advice to help reduce their gas and electricity bills so they can stay affordably warm in their homes.

 Changeworks advisors can help with:

  • Understanding gas and electricity meters and bills
  • Finding the best tariffs, payment methods and discounts
  • Resolving gas and electricity billing problems
  • Using  heating systems and controls more efficiently
  • Reducing condensation and dampness
  • Saving money by using energy saving tips

 If clients can’t make it along to the Foodbank, they can contact the advisors directly to arrange a home visit or to get advice over the phone,  on 0131 539 8574 or email warmth@changeworks.org.uk.

www.changeworks.org.uk


The Salvation Army Employability & Support Provision is a free provision which offers 1-2-1 practical support, tailored to meet the individual needs of it’s customers.
We assist with the daily complexities people face and provide guidance and support with a view to improving life circumstance.

Free, voluntary and with no eligibility criteria, we are accessible to all.

Support includes:
Employability, Benefits, Housing/Homelessness, Education/Training, Debt Advice, Volunteering. Foodbanks.

Drop ins at Craigmillar foodbank centre  11am – 2pm every other Tuesday.

Contact: Lorraine Duncan on 07407 176460 or Lorraine.Duncan@salvationarmy.org.uk


At The Big Issue we believe poverty is indiscriminate which is why we provide anyone whose life is blighted by poverty with the opportunity to earn a legitimate income.

Selling The Big Issue magazine offers our vendors a flexible way to earn extra money and receive ongoing support from our dedicated team.

Selling the magazine also improves people skills and sales skills, placing our vendors at the heart of a loyal community of customers and supporters. At the drop-in we can get people badged up ready to sell the magazine that day, and also discuss any support needs and signpost to relevant organisations.

We will deliver drop-in sessions at  Craigmillar foodbank centre 11am- 2pm every other Thursday

Contact Carolyn Russell, Team Leader – Edinburgh & Glasgow, 31 Queensferry Street, Edinburgh

Phone 0131 225 6714 or 07930 217 024


StartScotland is a partnership between The Lennox Partnership and Fedcap Employment Scotland. With extensive joint experience, we help to make a difference and create positives futures for people, their families and their communities.

We are a values-driven organisation that strives to put customers first, understanding their needs and closely engaging with them on a personal level to help them on their journey to employment or training.

  • you decide whether you want to take part and your participation is completely voluntary
  • you’ll have the flexibility you need to help you get the right skills to help you move forward
  • we’ll listen and take into account your circumstances, supporting you to remove any barriers you may have to finding work
  • we’ll put you first, working together to tailor the service to meet your needs
  • you’ll have the opportunity to develop the skills and experience you already have to prepare you for work
  • you’ll have up to 12 months pre work support with a further period of in work support which will be tailored to suit you.

We will deliver drop-ins at the Grassmarket foodbank centre, 2pm – 4pm every other Tuesday.



Real jobs provide tailored employment support for people who have a disability or long-term health condition in Edinburgh. This includes:

  • Job searching
  • Job applications
  • Source training
  • Contacting employers
  • Interview coaching
  • Work trials
  • benefit advice
  • Voluntary placements
  • In-work support
  • Mediation with employers
We will deliver drop-ins at Craigmillar foodbank centre, 11am – 2pm every other Tuesday, Broughton foodbank centre, 1.30pm – 3.30pm every other Thursday, and Pilton foodbank centre, 10am – 12.30pm.

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